Please read this page if you are not receiving the bulletins, or if you have not received the automatic 'confirmation' email that is sent to you when you first subscribe.

Sometimes your computer might think the bulletins are spam. We use one of the top bulk email distributors, MailChimp, but it still happens. Here's what you need to do:-

  • grab a copy of this document, which lists the IP addresses that you need to whitelist to let the bulletins through
  • send a copy to your IT department and ask them (really nicely) to whitelist those IP addresses.

If you just want to unsubscribe, click on the 'unsubscribe' link that appears at the bottom of all the bulletins.

If you have any other problems, please email Lucy Shepherd - but we're probably not going to be able to suggest anything other than whitelisting the IP addresses. If that doesn't work, nothing will!